Service Request Ticket

Service Request Information

CONTACT	Name	Tilgner, Ann	Date	Oct 28, 2021 12:07 PM
	Department		Phone	88575
	Location		Email	tilgnera@mail.wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20210249 (opens in a new window)	Bldg/Room	SSC 126
	Service Tag		Description	Xerox WorkCentre 6515/DN Color Duplex Network Laser Printer - Multifunction
	Serial No.	5AV337074	Location	Roseanna Garcia
	Model	6515DN	Hostname	tpsss-pencils
	Notes	Print, Scan, Copy, Fax; Print Res: 1200x2400 dpi, Print Speed: 30 ppm (Simplex), Optical Scan Res: 600x600 dpi; Max Doc Size: 8.5x14in, Duplex Printing; 50-Sheet Single-Pass Duplex ADF; 250-Sheet Input & 50-Sheet Bypass Trays; Color Touchscreen; Easy-Access USB Port; Recommended Monthly Print Volume: Up to 3,000 pages; USB 3.0 and Ethernet Connectivity	Ink/Toner Refill	106R03473 Standard Capacity Cyan Print Cartridge, 106R03474 Standard Capacity Magenta Print Cartridge, 106R03475 Standard Capacity Yellow Print Cartridge, 106R03476 &Standard Capacity Black Print Cartridge;
	Wired NIC	9C:93:4E:DD:50:AD

TECHS	Submitted by	Lauryn Aronson	Contact	laronson20@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Nov 04, 2021 10:08 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Nov 04, 2021 10:08 AM	Tested scan to email this morning and its working	Add Attachment
Monica Valencia	Nov 03, 2021 04:25 PM	Printer is setup to scan to email	Add Attachment
Monica Valencia	Oct 28, 2021 03:41 PM	Task reassigned to Monica Valencia.	Add Attachment
Lauryn Aronson	Oct 28, 2021 12:07 PM	**email x2** Would you also be able to set up our department printer to be able to scan to an email Our printer is a WorkCenter 6515 WOU #20210249	Add Attachment