Service Request Ticket - # 78084

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 28, 2021 02:29 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171127[Edit Inv] (opens in a new window) Bldg/Room NS 004
Service Tag CSLHRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSLHRP2 Location station on middle island

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:A7:D0

TECHS Submitted by Alice Hodge Contact ahodge17@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Oct 29, 2021 01:19 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Nathan Camuso Oct 29, 2021 01:19 PM 
I replaced the loaner and put the loaner under the 
tech counter.
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Nathan Camuso Oct 29, 2021 12:44 PM 
Task reassigned to Nathan Camuso.
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Alice Hodge Oct 28, 2021 02:29 PM 
Computer pulled from NS 004 recently (unknown date) and taken back to UCS with reports of not detecting hard drives. 
Looks like issue has been resolved and computer has been updated, ready to go back to NS whenever. 
Only time room is unavailable is Tuesdays.
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