Service Request Ticket - # 78094

Service Request Information

CONTACT Name Rockwell-Kincanon, Janeanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 29, 2021 04:13 PM
Department Library & Media Services Phone 89493
Location Email kincanonj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Tablet Edit WOU # 20190598[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 10.2-inch iPad Wi-Fi 32GB SpcGry #MW7L2LL/A
Serial No. FNXGH0B9MF3M Location APPLE Strong Start Set round #2

CPU A10X Fusion chip 64bit, Embedded M10 coprocessor


OS iOS 13 Software
TECHS Submitted by John Rushing Contact rushingj@wou.edu 89242
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

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Entered by Date Memo
John Rushing Dec 06, 2021 10:40 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Dec 06, 2021 10:40 AM 
iPad returned to Lori P. in HL.
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John Rushing Nov 30, 2021 04:57 PM 
Imaging at my desk
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John Rushing Nov 30, 2021 04:57 PM 
Serial number of original product 
F9FZJQFUMF3M

Serial number of replacement product 
FNXGH0B9MF3M
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John Rushing Nov 18, 2021 07:54 AM 
PO was created and given to Apple, waiting on box.
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John Rushing Oct 29, 2021 04:14 PM 
Called Apple for price Quote.  Sent Quote to Joanie for PO.
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John Rushing Oct 29, 2021 04:13 PM 
iPad has a broken screen.  It is located on my desk.
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