Service Request Ticket - # 78100

Service Request Information

CONTACT Name Flatt, Patricia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2021 09:04 AM
Department Natural Science/ Chemistry Phone 88644
Location Email flattp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160586[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag HRZ1ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HRZ1ND2 Location SLGFA Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:CF:F8

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact epurl19@wou.edu 88925

Tracking

Entered by Date Memo
Elliot Purl
Email

Public
Entered by Date Memo
Elliot Purl Nov 01, 2021 09:45 AM 
Task reassigned to Elliot Purl.
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Elliot Purl Nov 01, 2021 09:45 AM 
Status changed from (1) Pending to (5) Completed
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Elliot Purl Nov 01, 2021 09:45 AM 
Ticket glitched and was made twice, see #78100
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Elliot Purl Nov 01, 2021 09:04 AM 
****This is an email****
a monitor on one of the computers is failing. It 
gives only a partial screen picture. (20160586).
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