Service Request Ticket - # 78103

Service Request Information

CONTACT Name Daniel, Susan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2021 10:12 AM
Department Humanities Division Phone 88378
Location Email daniels@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131024[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR217F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CF:39:45


Wireless NIC 88:63:DF:8C:0D:AB


Bluetooth NIC 88:63:DF:8C:0D:AC

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Nov 01, 2021 01:33 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Nov 01, 2021 01:33 PM 
I gave her a corded mouse and verified it works, she 
can ask for a wireless one if she wants
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Nathan Camuso Nov 01, 2021 01:32 PM 
Task reassigned to Nathan Camuso.
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Elliot Purl Nov 01, 2021 10:12 AM 
Mouse not being recognized by Mac, someone stopped 
by but didn't finish looking at it.
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