Service Request Ticket - # 78108

Service Request Information

CONTACT Name Bradley, Brenda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 01, 2021 12:03 PM
Department Mathematics Phone 88836
Location Email bradleybn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20191063[Edit Inv] (opens in a new window) Bldg/Room WEL 132
Service Tag 567RL43 Description OptiPlex 7070 SFF (i5-9500 6 Cores/9MB/6T/3GHz)
Serial No. 567RL43 Location Instructor Station

CPU Intel Core i5-9500 9thGEN(6 Cores/9MB/6T/3.0GHz)


OS Windows 10 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC A4:BB:6D:B9:DA:2C

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact volkmannm@wou.edu 88188

Tracking

Entered by Date Memo
Michael Volkmann
Email

Public
Entered by Date Memo
Michael Volkmann Nov 02, 2021 10:52 AM 
Status changed from (1) Pending to (5) Completed
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Michael Volkmann Nov 02, 2021 10:52 AM 
mouse seemed fully plugged in. replaced with new 
mouse. everything appears fine now.
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Lourdes Salazar Nov 02, 2021 09:06 AM 
Task reassigned to Michael Volkmann.
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Nathan Camuso Nov 01, 2021 03:40 PM 
Task reassigned to UCS Tech.
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Nathan Camuso Nov 01, 2021 03:39 PM 
It's an instructor station so I believe to replace 
the mouse or access it we'll need to talk to 
classroom services
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Nathan Camuso Nov 01, 2021 01:30 PM 
Task reassigned to Nathan Camuso.
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Elliot Purl Nov 01, 2021 12:03 PM 
Has a mouse that isn't connecting to the computer, 
might be coming unplugged, the mouse lights up as if 
connected but still doesn't work.
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