Service Request Ticket - # 78127

Service Request Information

CONTACT Name Crockett, Sarah   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2021 03:56 PM
Department Bookstore Phone 88661
Location Email crocketts@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190447[Edit Inv] (opens in a new window) Bldg/Room WUC WolfStore Customer Service Area
Service Tag H1PR9Z2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. H1PR9Z2 Location Bookstore

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325

Wired NIC E4:54:E8:72:11:65

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Nov 12, 2021 11:09 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Nov 10, 2021 02:15 PM 
Moved Computer 20190447[Edit Inv] and all peripherals to the 
new office.
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Oneil Miguel Nov 05, 2021 10:11 AM 
Asked for availability. Tuesday - Friday is a good 
time. Just call ahead of time.
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Oneil Miguel Nov 05, 2021 08:13 AM 
Task reassigned to Oneil Miguel.
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Sam Sevugan Nov 04, 2021 03:57 PM 
Location: Wolfstore
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Sam Sevugan Nov 04, 2021 03:56 PM 
****This is an email****
Hello,

We have a computer (20190447) in our customer 
service area that we would like moved to the 
manager's office. We have a new manager coming on 
November 15 and would like to get it moved before 
then, but we aren't comfortable moving it 
ourselves. Would someone be able to do this for 
us?

Thank you!
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