Service Request Ticket - # 78129

Service Request Information

CONTACT Name Morgan, Becka   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 04, 2021 04:31 PM
Department Computer Science Division Phone 88964
Location Email morganb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20210460[Edit Inv] (opens in a new window) Bldg/Room ITC 302C
Service Tag Description Dell 27 Curved Gaming Monitor S2721HGF
Serial No. CN017PM8WSL0017J365W Location BECKA MORGAN
TECHS Submitted by Joanie Kinnaman Contact kinnamaj@wou.edu 88154
Primary Technician Contact ahodge17@wou.edu 88925

Tracking

Entered by Date Memo
Alice Hodge
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Entered by Date Memo
Alice Hodge Nov 08, 2021 01:54 PM 
Status changed from (2) Scheduled to (5) Completed
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Alice Hodge Nov 08, 2021 01:54 PM 
Monitor 20210460[Edit Inv] delivered and set up today (11/8) :)
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Alice Hodge Nov 05, 2021 01:11 PM 
Status changed from (1) Pending to (2) Scheduled
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Alice Hodge Nov 05, 2021 01:11 PM 
Scheduled for Monday 11/8 @ 1 PM!
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Alice Hodge Nov 05, 2021 11:47 AM 
****This is an outgoing email****
Hi Becka,

We were just following up with you regarding a service request that we have for you.  (#78129)

Description: Install new monitor W#20210460[Edit Inv]

I wanted to ask about your availability over the coming business days, so that we could arrange a date and time for a tech to come over and install your new monitor! 
For your convenience, UCS is open and available from 8-12 & 1-5 Monday through Friday. Hope you're doing well Becka!

Thanks,
Alice
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Alice Hodge Nov 05, 2021 10:40 AM 
Task reassigned to Alice Hodge.
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