Service Request Ticket - # 78132

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 05, 2021 08:57 AM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190858[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 8M7RYY2 Description Latitude 7300 i5-8265U 13.3in non-touch Display
Serial No. 8M7RYY2 Location Nik Tech Laptop

CPU Intel Core i5-8365U 8thGen(Quad 1.6GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC 4C:1D:96:99:02:78


Bluetooth NIC 4C:1D:96:99:02:7C


AUX NIC 98:E7:43:D5:DF:92

TECHS Submitted by Alice Hodge Contact ahodge17@wou.edu 88925
Primary Technician Contact ahodge17@wou.edu 88925

Tracking

Entered by Date Memo
Alice Hodge
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Entered by Date Memo
Alice Hodge Nov 05, 2021 10:16 AM 
Task reassigned to Alice Hodge.
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Alice Hodge Nov 05, 2021 10:16 AM 
Status changed from (1) Pending to (5) Completed
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Alice Hodge Nov 05, 2021 10:16 AM 
Accidental duplicate of 78133
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Alice Hodge Nov 05, 2021 08:57 AM 
Morgan Harris - new staff at Advancement & WOU Foundation in Cottage 222 is requesting help setting up two external monitors. 

Monitors are 20130896[Edit Inv] & 20090060[Edit Inv] (20090060[Edit Inv] needs a DVI cable).
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