Service Request Ticket - # 78169

Service Request Information

CONTACT Name Carrillo, Luanne   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 09, 2021 11:56 AM
Department Multicultural Student Services Phone 89233
Location Email carrillol@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20131105[Edit Inv] (opens in a new window) Bldg/Room NONE
Service Tag Description Dell Latitude E7240 i7-4600U 2.1GHz, 4M cache
Serial No. 5DJBF12 Location Going to PDR

CPU Intel Core i7-4600U(2.1 GHz, 4M Cache)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from P0094370, TRANSFERRED TO AMY W#20130386 SPSS Statistics Campus Edition Standard Authorized User V 22(site license)

Wired NIC EC:F4:BB:3C:08:AA


Wireless NIC 80:86:F2:6D:17:44


Bluetooth NIC 80:86:F2:6D:17:48

TECHS Submitted by Moshe Martinez Contact emartinez17@wou.edu 88925
Primary Technician Contact ahodge17@wou.edu 88925

Tracking

Entered by Date Memo
Alice Hodge
Email

Public
Entered by Date Memo
Alice Hodge Nov 30, 2021 04:33 PM 
Status changed from (1) Pending to (5) Completed
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Alice Hodge Nov 30, 2021 04:32 PM 
loaner laptop 20131105[Edit Inv] and dock 20130632[Edit Inv] were returned today :)
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Alice Hodge Nov 30, 2021 04:23 PM 
Task reassigned to Alice Hodge.
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Moshe Martinez Nov 09, 2021 12:20 PM 
This loaner is in place of 20150087[Edit Inv]. She originally requested a macbook, but swapped with this dell laptop.
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Moshe Martinez Nov 09, 2021 12:16 PM 
Was Inventory updated: Yes
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Public
Moshe Martinez Nov 09, 2021 12:16 PM 
Was this added to Loaners-n-Checkouts app: Yes
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Moshe Martinez Nov 09, 2021 11:56 AM 
See SR 78138 for additional details.
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