Service Request Ticket

Service Request Information

CONTACT	Name	Peralta Cortez, Rosario	Date	Nov 10, 2021 04:46 PM
	Department	Writing Center	Phone	88640
	Location		Email	cortezm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20150643 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro 13-inch #Z0MT
	Serial No.	C1MRT15YDV30	Location	PDR
	CPU	Intel Core i7(2.9GHz dual-core, 4MB L3 cache)
	OS	MAC OS X 10.11 (El Capitan)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;
	Wired NIC	38:C9:86:53:4C:0B
	Wireless NIC	A4:D1:8C:64:32:A4
	Bluetooth NIC	A4:D1:8C:64:32:A5

TECHS	Submitted by	Elliot Purl	Contact	epurl19@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Feb 10, 2023 11:34 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Feb 10, 2023 11:34 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Feb 10, 2023 11:34 AM	I put it in storage a while back, so it was returned	Add Attachment
Alice Hodge	Dec 01, 2021 04:35 PM	loaner will be returned when SR 78224 (GFA setup) is completed; not 77752 anymore!	Add Attachment
Elliot Purl	Nov 10, 2021 04:46 PM	Given loaner, expected return when computer is fixed (SR#77752)	Add Attachment