Service Request Ticket - # 78215

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 12, 2021 03:39 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20180232[Edit Inv] (opens in a new window) Bldg/Room TODD 349
Service Tag 7616HQ2 Description Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
Serial No. 7616HQ2 Location Smart Classroom Instructor Station UPG TBA

CPU Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2018007938;

Wired NIC 54:BF:64:79:5D:2F

TECHS Submitted by Alice Hodge Contact ahodge17@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Alice Hodge Nov 15, 2021 09:18 AM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Nov 15, 2021 09:18 AM 
Ethernet cord wasn't pluged in. got it pluged in and is working fine now
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Alice Hodge Nov 15, 2021 09:17 AM 
Task reassigned to Justin Cope.
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Alice Hodge Nov 12, 2021 03:39 PM 
Checked this out on 11/11 after reports of not being able to login - the instructor station 20180232[Edit Inv] can't connect to the network,
and I tried troubleshooting but couldn't come up with anything other than possibly a bad cord or port.
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