Service Request Ticket - # 78225

Service Request Information

CONTACT Name Mercer, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 15, 2021 09:49 AM
Department Human Resources Phone 88963
Location Email mercerh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200874[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LHQ05N Location Loaned out - Shari Hopkins

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1C:3D:92


Bluetooth NIC 3C:06:30:1B:83:4E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Feb 02, 2022 04:53 PM 
Status changed from (6) Ready to Deliver to (5) Completed
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Nathan Camuso Feb 02, 2022 04:26 PM 
Delivered
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Nathan Camuso Feb 02, 2022 10:54 AM 
Status changed from (1) Pending to (6) Ready to Deliver
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Nathan Camuso Jan 31, 2022 12:26 PM 
Task reassigned to Nathan Camuso.
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Monica Valencia Jan 31, 2022 12:12 PM 
****This is an outgoing email****
Hi Heather,

I need some additional information regarding service request #78225

Description: GFA replacing 20160748[Edit Inv]

I'm Monica with UCS. I wanted to checkin in to see if you've received your replacement computer (20200874)? 

Best,
Monica
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Public
Joanie Kinnaman Dec 20, 2021 02:08 PM 
inv#2021-0340
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John Rushing Nov 16, 2021 03:52 PM 
Imaging in ITC 007
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Alix Karkanen Nov 15, 2021 09:49 AM 
laptop 20200874[Edit Inv]
doc 20210367[Edit Inv]
mon 20200959[Edit Inv]
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