Service Request Ticket - # 78232

Service Request Information

CONTACT Name Sauer, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2021 12:48 PM
Department Human Resources Phone 88631
Location Email sauerj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171060[Edit Inv] (opens in a new window) Bldg/Room SSC 110
Service Tag CSCCRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSCCRP2 Location Resource Area PC

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:A8:A1

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Nov 19, 2021 04:02 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Sauer Nov 19, 2021 04:02 PM 
Cloned the hard drive with a new 500GB NVMe SSD. 
Replaced in computer. Much faster.
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Nathan Sauer Nov 19, 2021 01:40 PM 
Task reassigned to Nathan Sauer.
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Nathan Sauer Nov 16, 2021 12:48 PM 
I recommend replacing her hard drive with a new NVMe 
SSD. Use Macrium Reflect to clone the drive instead 
of a new image.
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