Service Request Ticket - # 78235

Service Request Information

CONTACT Name Keulks, Gavin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 16, 2021 01:30 PM
Department Humanities Division Phone 88519
Location Email keulksg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20200224[Edit Inv] (opens in a new window) Bldg/Room APSC 210
Service Tag Description Apple 21.5-inch iMac with Retina 4K Display #Z148
Serial No. C02DJ0EU07F6 Location Honors Office Admin

CPU Unknown


OS Unknown Software

Wired NIC 18:7E:B9:0A:48:D8


Wireless NIC 14:7D:DA:89:74:D2


Bluetooth NIC 14:7D:DA:4A:CC:9F

TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 18, 2021 07:53 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Nov 18, 2021 07:53 AM 
We re-imaged the iMac and returned it on 11/17.  We logged in with multiple users and it was not having any speed issues.
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Nathan Sauer Nov 16, 2021 01:30 PM 
From email: "I usually have to start it up twice, 
and it takes a good 5-10 minutes before an app or 
program can be launched.  Grrrr."
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