Service Request Ticket

Service Request Information

CONTACT	Name	Bradley, Brenda	Date	Nov 17, 2021 08:16 AM
	Department	Mathematics	Phone	88836
	Location		Email	bradleybn@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Monitor	Edit WOU #	20160520 (opens in a new window)	Bldg/Room	MNB 104
	Service Tag	FJHRBD2	Description	Dell 23 Touch Monitor #P2314T (3 years adv exch)
	Serial No.	FJHRBD2	Location	MNB104 Smart Classroom

TECHS	Submitted by	Elliot Purl	Contact	epurl19@wou.edu	88925
	Primary Technician		Contact	laronson20@wou.edu	88925

Entered by	Date	Memo
Lauryn Aronson			Email Public
Entered by	Date	Memo
Lauryn Aronson	Nov 19, 2021 09:20 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Lauryn Aronson	Nov 19, 2021 09:20 AM	Task reassigned to Lauryn Aronson.	Add Attachment
Lauryn Aronson	Nov 19, 2021 09:20 AM	i went over and checked it out, made sure it was updated, etc. diagnostics were fine. it was slow a couple of times, but not abnormally so. going to close this ticket; we can take another look if we get another call.	Add Attachment
Lauryn Aronson	Nov 18, 2021 08:24 AM	i could have missed something, but it looks like today (11/18) the classroom is being used all day except between 2 and 4. tomorrow i don't think it's being used.	Add Attachment
Nathan Camuso	Nov 17, 2021 01:39 PM	Task reassigned to UCS Tech.	Add Attachment
Nathan Camuso	Nov 17, 2021 09:32 AM	Task reassigned to Nathan Camuso.	Add Attachment
Elliot Purl	Nov 17, 2021 08:16 AM	The computer in this room is SUPER slow! Is there something wrong with it or does it need an update? It is 20160520. I'm teaching a class until 10 am, then there is another class in here right after that. If it's a quick fix, I don't mind if you come in during my class. My students are taking an exam, so I just ask that the person is quiet.	Add Attachment