Service Request Ticket

Service Request Information

CONTACT	Name	Fruit, Julia	Date	Nov 18, 2021 11:56 AM
	Department	Creative Arts	Phone	88461
	Location		Email	fruitj@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20140337 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag		Description	HP Officejet Pro 8100 Color Inkjet ePrinter #CM752
	Serial No.	CN48QFV10S	Location	PDR pile!
	Model	CM752A	Hostname
	Notes	Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi; HP Officejet Pro 8100 ePrinter AC power Supply charger cable cord from VISA2016005903 NOV2016 order9498	Ink/Toner Refill	BLK-HP950 Colors-Cyan, Magenta and yellow HP951
	Wired NIC	A0:2B:B8:67:09:4B
	Wireless NIC	C4:34:6B:10:60:DE

TECHS	Submitted by	Jennie Yang	Contact	ryang16@wou.edu	88925
	Primary Technician		Contact	omagno20@wou.edu	88925

Entered by	Date	Memo
Oneil Miguel			Email Public
Entered by	Date	Memo
Oneil Miguel	Nov 29, 2021 02:40 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Oneil Miguel	Nov 29, 2021 02:40 PM	See 78204	Add Attachment
Monica Valencia	Nov 19, 2021 08:05 AM	Task reassigned to Oneil Miguel.	Add Attachment
Monica Valencia	Nov 19, 2021 08:05 AM	Duplicate ticket.. See 78204	Add Attachment
Jennie Yang	Nov 18, 2021 11:56 AM	HP printer here in RA 101 is not working. The printer number is 20140337 and the computer number is 20130893. The printer is showing up but nothing happens when you try to print to it. The printer queue on the computer doesn't show any documents being sent to the printer. It's called HP Officejet Pro 8100	Add Attachment