Service Request Ticket

Service Request Information

CONTACT	Name	Martin, Michael	Date	Nov 18, 2021 02:39 PM
	Department	Business/Economics Division	Phone	88214
	Location		Email	martinm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20150162 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Xerox ColorQube 8880DNM Color Printer
	Serial No.	T4B004203A	Location	PDR 2023 Giveaway
	Model	ColorQube 8880	Hostname	oma.wou.edu
	Notes	Notes Color Printer, 40 ppm, 2400 Finepoint Image Quality, 512 MB Memory, Ethernet, USB, 1X525 Letter/Legal Input Tray, Two-Sided Printing, Na Pwr Cord STUDENT TECH PRINTER WITH PAGEPACK IP:140.211.116.42 Metered Code: 7021	Ink/Toner Refill	Black:108R00965 Blue:108R00962 Yellow:108R00964 Magenta:108R00963 MAINT KIT:109R00783
	Wired NIC	9C:93:4E:5F:FA:31

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Nov 29, 2021 08:26 AM	Status changed from (4) On Hold to (5) Completed	Add Attachment
Monica Valencia	Nov 19, 2021 02:23 PM	Status changed from (1) Pending to (4) On Hold	Add Attachment
Monica Valencia	Nov 19, 2021 01:38 PM	Task reassigned to Monica Valencia.	Add Attachment
Monica Valencia	Nov 19, 2021 01:38 PM	Printing is working correctly. Going to leave open till Tuesday just in case.	Add Attachment
Sam Sevugan	Nov 18, 2021 02:40 PM	**This is an email** The only sticker I could find on it said 20150162 (small print but I think that is what it is)	Add Attachment
Sam Sevugan	Nov 18, 2021 02:39 PM	**This is an email** Hi The printer in the TODD 109 lab is no longer printing the color 'red' (which we use in both my classes-ENT330 and ENT350 in the lab). Could someone check to see if the color cartridge for red needs replacing before next Tuesday? Thanks Michael W. Martin Division of Business	Add Attachment