Service Request Ticket - # 78251

Service Request Information

CONTACT Name Behmard, Hamid   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2021 07:59 AM
Department Mathematics Phone 88869
Location Email behmarh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171006[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag Description Apple 27-inch iMac with Retina 5K Display #Z0TP
Serial No. D25WV0F2J1GN Location Loaner shelf (updated 10/10/23)

CPU 3.4GHz Quad-Core Intel Core i5


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552; TRANSFERRING from W#20120654 JULY2017: MATLAB individual perpetual pc license(#171383)He has access online to install himself,Acrobat DC PRO INSTEAD: Adobe Acrobat Pro 11 license P0089918, and Camtasia for MAC v2.10.2 VISA20140600 MAY2015 on SR#68254

Wired NIC 78:7B:8A:D6:37:CD


Wireless NIC 24:F6:77:10:91:76


Bluetooth NIC 24:F6:77:10:91:77

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Feb 21, 2022 04:53 PM 
Task reassigned to Justin Cope.
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Justin Cope Feb 21, 2022 04:53 PM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Nov 22, 2021 08:52 AM 
Task reassigned to UCS Tech.
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Lourdes Salazar Nov 22, 2021 08:06 AM 
Task reassigned to Lourdes Salazar.
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Elliot Purl Nov 19, 2021 07:59 AM 
****This is an email****
I have been using Ipad with my Mac machine 
throughout the term in my online class. Today, it 
suddenly disappeared from Zoom. I would appreciate 
it if you could fix this before Tuesday (my next 
class).

Apparently, Ipad does not even show on the Mac 
computer display.

My office is in MNB 119.
The Mac computer number is  20171006[Edit Inv] and the Ipad 
number is W20171007.

I am not in my office on Friday or Monday, but 
please feel free to come by if you need to.
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