Service Request Ticket - # 78274

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 19, 2021 04:44 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150690[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BN63JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BN63JB2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201X from XXXX2015004715;

Wired NIC 18:66:DA:0B:0A:79

TECHS Submitted by Oneil Miguel Contact omagno20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Nov 29, 2021 08:06 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Nov 29, 2021 08:06 AM 
Reimaged and delivered PC back to ASWOU.
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Oneil Miguel Nov 19, 2021 04:45 PM 
Correction. WOU # 20150690[Edit Inv]
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Oneil Miguel Nov 19, 2021 04:44 PM 
Whenever 20170709[Edit Inv] boots up, it enters a "automatic repair loop" 
where the screen just stays black. Brought it back to ITC 007 and will 
reimage it first thing next week.
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