Service Request Ticket - # 78282

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 22, 2021 03:57 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Nov 29, 2021 12:03 PM 
Status changed from (1) Pending to (5) Completed
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Nathan Camuso Nov 24, 2021 02:08 PM 
Put #20180197[Edit Inv] back in the lab after being imaged
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Nathan Camuso Nov 24, 2021 10:30 AM 
Task reassigned to Nathan Camuso.
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Nathan Camuso Nov 24, 2021 10:03 AM 
I pulled them and we'll put NVMes in them
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Sam Sevugan Nov 22, 2021 03:57 PM 
****This is an email****
Hello,

There are 2 CPU's in NS 202 that need repair. The 
WOU ID #'s are 20180197[Edit Inv] and 20180196[Edit Inv].

They both are having trouble booting up and show a 
blue screen with the text " Automatic repair. Your 
PC did not start correctly". I've tried rebooting 
them a couple of times each, but the problem is 
not being fixed automatically.

Today & Wed the room is unavailable from 3-6 PM 
and open the rest of the time. It is available all 
day on Tues.

Thanks!
Piper
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