Service Request Ticket - # 78305

Service Request Information

CONTACT Name Russell, Shondra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Nov 24, 2021 10:23 AM
Department Upward Bound Phone 88617
Location Email russells@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20140339[Edit Inv] (opens in a new window) Bldg/Room APSC 413
Service Tag Description Xerox Phaser 3610/DN Monochrome Laser Printer
Serial No. A4T025379 Location Upward Bound Office

Model 3610/DN Hostname
Notes small work group (1-6 users) 200dpi x 1200dpi (B&W) up to 47 ppm and a first-page-out time as fast as 6.5 seconds 700sheet(s) Capacity / Letter & Legal (8.5 in x 14 in) monthly duty cycle of up to 110,000 pages two-sided printing USB Type B 2.0 RJ-45 10/100/1000 BaseT Ethernet port 512MB Installed RAM 1 Year Warranty Physical Dimensions: 12.4"h x 15.5"w x 16.8"d IP: Ink/Toner Refill Black Standard Capacity 106R02720; Black High Capacity 106R02722, and Black Extra High Capacity 106R02731

Wired NIC 9C:93:4E:24:65:65

TECHS Submitted by Monica Valencia Contact valenciam@wou.edu
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

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Entered by Date Memo
Monica Valencia Dec 14, 2021 10:00 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Monica Valencia Dec 14, 2021 10:00 AM 
Delivered to Shondra today.
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Monica Valencia Dec 13, 2021 05:05 PM 
Status changed from (3) Order in Process to (6) Ready to Deliver
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Monica Valencia Dec 13, 2021 05:05 PM 
Yes 9 am on Tuesday works well.  See you then!
Thank you,
~Shondra
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Monica Valencia Dec 06, 2021 09:11 AM 
Status changed from (1) Pending to (3) Order in Process
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Monica Valencia Dec 06, 2021 09:10 AM 
****This is an outgoing email****
Hi Shondra,

I need some additional information regarding service request #78305

Description: Drum Replacement for 20140339[Edit Inv]

I'm Monica with UCS. I just wanted to let you know that the replacement drum cartridge has arrived. Would you like me to drop it off or keep it until your printer needs to have it replaced?

Best,
Monica
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Monica Valencia Nov 24, 2021 10:23 AM 
Put in a purchase request for a replacement drum cartridge Order#12707
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