Service Request Ticket

Service Request Information

CONTACT	Name	Harden, Mary	Date	Nov 29, 2021 09:01 AM
	Department	Creative Arts/Art	Phone	88460
	Location		Email	hardenm@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20150637 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Pro 13-inch #Z0MT
	Serial No.	C1MRV0V1DV30	Location	PDR
	CPU	Intel Core i7(2.9GHz dual-core, 4MB L3 cache)
	OS	MAC OS X 10.11 (El Capitan)	Software	Microsoft Desktop Education license allows install of Office 201* for MAC and above XXXX2015004715;
	Wired NIC	38:C9:86:53:81:A2
	Wireless NIC	A4:D1:8C:64:05:FA
	Bluetooth NIC	A4:D1:8C:64:05:FB

TECHS	Submitted by	Alice Hodge	Contact	ahodge17@wou.edu	88925
	Primary Technician		Contact	jlimas21@wou.edu	88925

Entered by	Date	Memo
Jacob Limas			Email Public
Entered by	Date	Memo
Jacob Limas	Feb 10, 2023 10:47 AM	Task reassigned to Jacob Limas.	Add Attachment
Jacob Limas	Feb 10, 2023 10:47 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Jacob Limas	Feb 10, 2023 10:47 AM	This was returned, updated everything	Add Attachment
Alice Hodge	Nov 29, 2021 09:05 AM	Was Inventory updated: Yes	Add Attachment Public
Alice Hodge	Nov 29, 2021 09:05 AM	Was this added to Loaners-n-Checkouts app: Yes	Add Attachment Public
Alice Hodge	Nov 29, 2021 09:01 AM	loaner for issue in 78278	Add Attachment