Service Request Ticket

Service Request Information

CONTACT	Name	Tankersley, Daniel	Date	Dec 06, 2021 11:24 AM
	Department	Creative Arts	Phone	89658
	Location		Email	tankersley@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210394 (opens in a new window)	Bldg/Room	ITC 206B
	Service Tag		Description	Apple 16-inch MacBook Pro - Silver #Z14Y
	Serial No.	SW93WCF0WJY	Location	Daniel Tankersley
	CPU	Intel Core i9 8th Gen( 6-core 2.9GHZ)
	OS	Unknown	Software
	Wired NIC	F4:D4:88:69:E0:3F
	Wireless NIC	F4:D4:88:60:26:EB

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	laronson20@wou.edu	88925

Entered by	Date	Memo
Lauryn Aronson			Email Public
Entered by	Date	Memo
Lauryn Aronson	Dec 14, 2021 10:18 AM	Task reassigned to Lauryn Aronson.	Add Attachment
Lauryn Aronson	Dec 14, 2021 10:18 AM	Task reassigned to Lauryn Aronson.	Add Attachment
Lauryn Aronson	Dec 14, 2021 10:18 AM	laptop and monitor picked up. gave admin rights and connected to wifi. inventory looks fine. form wasn't filled out, but it looks like john imaged the laptop, so it should be fine in ad. will double-check.	Add Attachment
Alix Karkanen	Dec 06, 2021 11:24 AM	laptop 20210394 mon 20210395	Add Attachment