Service Request Ticket - # 78386

Service Request Information

CONTACT Name Cardinal, Marita   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 06, 2021 11:36 AM
Department Health & Exercise Science Phone 88023
Location Email cardinm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210404[Edit Inv] (opens in a new window) Bldg/Room RWEC
Service Tag Description Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
Serial No. SFVFGNEW2Q05N Location Katherine Sincuir - NTT

CPU Intel Core i9 8core(2.3GHz, 16MB L3 cache)


OS Unknown Software

Wireless NIC 3C:06:30:52:25:0E


Bluetooth NIC 3C:06:30:4D:7D:C8

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Joanie Kinnaman Dec 16, 2021 01:24 PM 
inv#2021-0332
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Oneil Miguel Dec 14, 2021 03:57 PM 
Status changed from (2) Scheduled to (5) Completed
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Monica Valencia Dec 10, 2021 04:33 PM 
Status changed from (1) Pending to (2) Scheduled
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Monica Valencia Dec 10, 2021 04:33 PM 
I could meet you next Tuesday afternoon (Dec. 14) at about 3:00 pm - would that work?
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Monica Valencia Dec 10, 2021 02:50 PM 
****This is an outgoing email****
Hi Marita,

I need some additional information regarding service request #78386

Description: GFA replacing 20150681[Edit Inv]

I'm Monica with UCS. We are working on getting your laptop setup. Is there any special software that needs to be installed?

Best,
Monica
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Public
Alix Karkanen Dec 06, 2021 11:36 AM 
laptop 20210404[Edit Inv]
doc 20210369[Edit Inv]
mon 20200792[Edit Inv]
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