Service Request Ticket - # 78394

Service Request Information

CONTACT Name Morgan, Samantha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 07, 2021 10:59 AM
Department Phone 89484
Location Email morgansam@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email

SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description

Laptop Edit WOU # 20210092[Edit Inv] (opens in a new window) Bldg/Room MA 314
Service Tag JQRK1J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. JQRK1J3 Location Samantha Morgan

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:03:F1:FD


Wireless NIC F4:7B:09:41:EA:74


TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact valenciam@wou.edu

Tracking

Entered by Date Memo
Monica Valencia
Email

Public

Entered by Date Memo
Monica Valencia Jan 21, 2022 04:40 PM
Task reassigned to Monica Valencia.
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Monica Valencia Jan 21, 2022 04:40 PM
Status changed from (1) Pending to (5) Completed
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Joanie Kinnaman Dec 20, 2021 02:41 PM
inv#2021-0342
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Monica Valencia Dec 09, 2021 02:47 PM
Set up tomorrow at 8:30
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Monica Valencia Dec 09, 2021 01:28 PM
****This is an outgoing email****
Hi Samantha,

I need some additional information regarding service request #78394

Description: GFA replacing 20130538[Edit Inv]

I'm Monica with UCS. We are working on getting your laptop setup. Is there any special software that needs to be installed?

Best,
Monica
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Public
Monica Valencia Dec 09, 2021 12:37 PM
moved in ad
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Alix Karkanen Dec 07, 2021 11:06 AM
mon is 20200788[Edit Inv] actually, sorry 
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Alix Karkanen Dec 07, 2021 11:05 AM
mon is 20200778[Edit Inv]
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Alix Karkanen Dec 07, 2021 10:59 AM
laptop 20210092[Edit Inv]
mon 20200078[Edit Inv]
doc 20200925[Edit Inv]
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