Service Request Ticket - # 78431

Service Request Information

CONTACT Name New, Faculty/Staff   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 09, 2021 03:27 PM
Department University Computing Solutions Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160975[Edit Inv] (opens in a new window) Bldg/Room ITC 008
Service Tag 154XKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 154XKH2 Location Loaner Shelf Box 19

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER from W#20130712: Adobe Acrobat DC (Pro)subscription XXXX201700006551 serialized desktop APRIL2018 SR#67159; Microsoft Project Standard 2016 UCS2018008165 SEPT2018 SR#69487;

Wired NIC 50:9A:4C:46:0C:7B

TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Dec 14, 2021 10:11 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Oneil Miguel Dec 13, 2021 01:05 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Oneil Miguel Dec 13, 2021 01:05 PM 
Reimaged and ready to deliver back to Facilities.
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Oneil Miguel Dec 10, 2021 09:34 AM 
Picked up 20160975[Edit Inv] from Facilities and is now at the reimaging desk 
ITC 007.
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Oneil Miguel Dec 10, 2021 08:38 AM 
Task reassigned to Oneil Miguel.
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Sam Sevugan Dec 09, 2021 03:31 PM 
****This is an email****
Sam,

It is in Facilities, room #109.  Tomorrow morning 
or afternoon works. In general, afternoons are 
best and if you can't reach me, Jeannie Romine, at 
88285, can assist you too. 

Thank you,
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Sam Sevugan Dec 09, 2021 03:27 PM 
Contact Info: 
Laura Tierney, 88087
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Public
Sam Sevugan Dec 09, 2021 03:27 PM 
****This is an email****
Hi,

Nathan Sauer came by this afternoon to look at our 
computers in an empty office and he suggested we 
have this computer (#20160975) re-imaged for our 
new hire, Scott Deffenbaugh. This computer 
belonged to Jake Whisenhunt and he is no longer 
working here. 

Would you be able to do that soon?  

Please let me know if you have any questions.
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