Service Request Ticket - # 78442

Service Request Information

CONTACT Name Piercy, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 13, 2021 09:02 AM
Department Financial Aid Phone 88684
Location Email piercya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200271[Edit Inv] (opens in a new window) Bldg/Room WEL
Service Tag J58D373 Description Dell Latitude 5400
Serial No. J58D373 Location Greggory Vineyard

CPU Intel core i7-8665U 4 Core 8MB cache, 1.9GHz


OS Windows 10 Enterprise 64bit Software

Wired NIC 74:78:27:0A:59:85


Wireless NIC AC:12:03:ED:4C:FC

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact omagno20@wou.edu 88925

Tracking

Entered by Date Memo
Oneil Miguel
Email

Public
Entered by Date Memo
Oneil Miguel Dec 21, 2021 10:26 AM 
Status changed from (1) Pending to (5) Completed
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Oneil Miguel Dec 21, 2021 10:26 AM 
Task reassigned to Oneil Miguel.
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Oneil Miguel Dec 21, 2021 08:16 AM 
*see Service Request Ticket - # 78485
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Elliot Purl Dec 13, 2021 09:02 AM 
Adobe keeps "not responding", everything else works 
but Adobe doesn't. User is going to call back about 
when they can bring the laptop in.
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