Service Request Ticket - # 78454

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 14, 2021 10:57 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210394[Edit Inv] (opens in a new window) Bldg/Room ITC 206B
Service Tag Description Apple 16-inch MacBook Pro - Silver #Z14Y
Serial No. SW93WCF0WJY Location Daniel Tankersley

CPU Intel Core i9 8th Gen( 6-core 2.9GHZ)


OS Unknown Software

Wired NIC F4:D4:88:69:E0:3F


Wireless NIC F4:D4:88:60:26:EB

TECHS Submitted by Lauryn Aronson Contact laronson20@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Apr 20, 2022 02:50 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Camuso Apr 20, 2022 02:50 PM 
User actually renamed it themselves.  Told them that 
the name was important for our software to work.
 Add Attachment
Nathan Camuso Dec 15, 2021 08:31 AM 
Task reassigned to Nathan Camuso.
 Add Attachment
Lauryn Aronson Dec 14, 2021 10:57 AM 
laptop was never renamed. needs to be renamed, then unbound and rebound to ad. 

20210394[Edit Inv]

ask john/monica to make sure it is in the right place in ad when done. 

the laptop is a mac.
 Add Attachment