Service Request Ticket - # 78455

Service Request Ticket - # 78455

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Service Request Information

CONTACT	Name	Dickinson, Eliot	Date	Dec 14, 2021 11:00 AM
	Department	Social Science	Phone	88835
	Location		Email	dickinse@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20141278 (opens in a new window)	Bldg/Room	OFF PDR
	Service Tag		Description	Apple MacBook Air 13.3 #Z0RJ
	Serial No.	C1MPX3SYG944	Location	PDR
	CPU	Intel Core i5(1.6GHz dual-core, 3MB L3)
	OS	MAC OS X 10.14 (Mojave)	Software	MS Office 2011 Std for MAC from XXXX2014004298
	Wireless NIC	E0:AC:CB:6C:F2:40
	Bluetooth NIC	E0:AC:CB:6C:F2:41

TECHS	Submitted by	Lauryn Aronson	Contact	laronson20@wou.edu	88925
	Primary Technician		Contact	tbenedettiwhite20@wou.edu	88925

Tracking

Entered by	Date	Memo
Tony Benedetti White			Email Public
Entered by	Date	Memo
Tony Benedetti White	Sep 07, 2023 04:08 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Tony Benedetti White	Sep 07, 2023 04:08 PM	Task reassigned to Tony Benedetti White.	Add Attachment
Tony Benedetti White	Sep 07, 2023 04:08 PM	has been returned with charger, going to 2 weeks, then pdr	Add Attachment
Jack Martinis	Aug 11, 2023 01:03 PM	**This is an email** Hi Jack, Yes, of course, I'll return it as soon as possible. I'm out of town now but will be back in Monmouth on September 7th and can give it to you then. I actually never intended to keep it so long, so I am happy to return it. Thanks, Eliot	Add Attachment
Jack Martinis	Aug 11, 2023 09:50 AM	**This is an outgoing email** Hi Eliot, I need some additional information regarding service request #78455 Description: Loaner We no longer do long term loaners at UCS, as we have ran short on supplies. Would you be able to bring this back to us? -Jack Martinis, UCS Tech.	Add Attachment Public
Jack Martinis	Jul 12, 2023 09:08 AM	**This is an email** Hi Jack, Yes, I still have it. I'm still using it, but can return it any time you need it (I'm out of town now, though, and will be back in Monmouth in September). Just let me know. Best, Eliot	Add Attachment
Jack Martinis	Jul 11, 2023 04:08 PM	**This is an outgoing email** Hi Eliot, I need some additional information regarding service request #78455 Description: Loaner Are you still in possession / using WOU's MacBook Air #20141278? I need to update inventory on where it is, -Thanks -Jack Martinis, UCS Tech.	Add Attachment Public