Service Request Ticket - # 78486

Service Request Information

CONTACT Name Cappellettie, Conner   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Dec 20, 2021 09:26 AM
Department Athletics /Socccer Phone
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20200867[Edit Inv] (opens in a new window) Bldg/Room HL 117
Service Tag Description Apple 13-inch MacBook Pro #Z11B
Serial No. SC02FX4LJQ05N Location Ellie Baker

CPU Apple M1 chip with 8-core CPU


OS Unknown Software

Wireless NIC 3C:06:30:1C:54:6A


Bluetooth NIC 3C:06:30:1C:40:63

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Joanie Kinnaman Dec 22, 2021 02:30 PM 
inv#2021-0361
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Moshe Martinez Dec 21, 2021 12:04 PM 
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Dec 21, 2021 12:04 PM 
Delivered.
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Moshe Martinez Dec 20, 2021 01:04 PM 
Task reassigned to Moshe Martinez.
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Moshe Martinez Dec 20, 2021 10:06 AM 
****This is an email to Michael Gonzalez****
Hello,

My name is Moshe and I am a student tech here at WOU. I am emailing you because we have a MacBook Pro, docking station, and monitor here for Conner Cappelletti. 

My supervisor informed me that Conner won't be arriving until Jan. 2022, so I wanted to know if you would like me to come in this week to set up the equipment in an office space so that it will be ready when Conner arrives. Someone from UCS will have to be there when Conner first tries to log in, but we can have everything else set up in the meantime.

Let me know what you think at your earliest convenience.

Best Regards,

Moshe Martinez
UCS Tech
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Moshe Martinez Dec 20, 2021 09:55 AM 
John says Conner is coming in on January 3rd. Will contact Michael Gonzalez in Athletics to see where he wants the setup.
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Alix Karkanen Dec 20, 2021 09:26 AM 
laptop 20200867[Edit Inv]
doc 20210418[Edit Inv]
mon 20210145[Edit Inv]
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