Service Request Ticket - # 78543

Service Request Information

CONTACT Name Rush, Kelly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2022 09:00 AM
Department Student Success & Advising Office Phone 88576
Location Email rushk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130501[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp U2312HM 23-inch Monitor
Serial No. CN02GFKN744453C3D0YL Location PDR
TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact emartinez17@wou.edu 88925

Tracking

Entered by Date Memo
Moshe Martinez
Email

Public
Entered by Date Memo
Moshe Martinez Feb 11, 2022 12:14 PM 
Status changed from (1) Pending to (5) Completed
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Moshe Martinez Feb 11, 2022 12:14 PM 
Brought back faulty monitor, replacement came with GFA setup so we are all good
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Monica Valencia Feb 11, 2022 10:22 AM 
Task reassigned to Moshe Martinez.
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Monica Valencia Feb 09, 2022 03:38 PM 
Will replace this monitor with the monitor she is getting with her GFA setup.
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Monica Valencia Feb 09, 2022 12:20 PM 
Task reassigned to Monica Valencia.
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Elliot Purl Jan 05, 2022 09:09 AM 
****This is an email****
Thank you! I will be working from home tomorrow 
and Friday so that would probably be the easiest 
for someone to come and take a look.
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Elliot Purl Jan 05, 2022 09:00 AM 
My monitor (20130501) is scrambling and at this 
point is unusable. Would it be possible to have it 
fixed and/or get a new monitor?
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