Service Request Ticket - # 78544

Service Request Information

CONTACT Name Worthing, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2022 09:20 AM
Department Student Engagement Phone 88655
Location Email worthings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210074[Edit Inv] (opens in a new window) Bldg/Room WUC 213
Service Tag HN952J3 Description Dell Latitude 5420 (i5-10310U 4 Core, 6M cache, Base 1.7GHz, up to 4.4GHz, vPro
Serial No. HN952J3 Location Teacher Prep Student Support Services

CPU 10th Generation Intel Core 15-10310U


OS Unknown Software

Wireless NIC A0:29:19:08:EF:51


Bluetooth NIC 7C:70:DB:03:34:2D

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact 88925

Tracking

Entered by Date Memo
New Equip. Setup
Email

Public
Entered by Date Memo
Monica Valencia Jan 24, 2022 11:40 AM 
Setup went to Megan Habermann-Guthrie.
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Monica Valencia Jan 21, 2022 04:41 PM 
Status changed from (1) Pending to (5) Completed
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Monica Valencia Jan 21, 2022 04:34 PM 
Has admin rights. Emailed to see if she needs any special software and if not then a good time to come and do the setup
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Joanie Kinnaman Jan 10, 2022 10:35 AM 
inv#2021-0387
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Alix Karkanen Jan 05, 2022 09:20 AM 
laptop 20210074[Edit Inv]
doc 20210363[Edit Inv]
mon 20210137[Edit Inv]
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