Service Request Ticket - # 78545

Service Request Information

CONTACT Name Claggett, Brandon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 05, 2022 09:20 AM
Department Health & Exercise Science Phone 89217
Location Email claggettb@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20210138[Edit Inv] (opens in a new window) Bldg/Room RWEC 247
Service Tag Description Dell 24-inch Monitor #P2418HZ
Serial No. CN01C8RNTV2001AA2X7B Location Brandon Claggett
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Feb 02, 2022 03:13 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Nathan Camuso Feb 02, 2022 03:13 PM 
Updated inventory
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Nathan Camuso Feb 02, 2022 02:19 PM 
Delivered
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Monica Valencia Feb 02, 2022 11:05 AM 
Task reassigned to Nathan Camuso.
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Monica Valencia Feb 01, 2022 12:13 PM 
**Email**
Sorry forgot to respond. If possible, 1-2 on MW is usually best for me.

I currently have a desktop, and all filled are stored on the H drive or my onedrive so we should be good.
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Monica Valencia Jan 21, 2022 04:41 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Monica Valencia Jan 20, 2022 04:00 PM 
Task reassigned to Monica Valencia.
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Monica Valencia Jan 20, 2022 03:59 PM 
****This is an outgoing email****
Hi Brandon,

I need some additional information regarding service request #78545

Description: GFA replacing 20140718[Edit Inv]

I'm Monica with UCS. We are in the process of getting to computer ready for you. Do you need any specialty software installed?

Best,
Monica
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Public
Joanie Kinnaman Jan 06, 2022 02:00 PM 
inv#2021-0379
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Alix Karkanen Jan 05, 2022 09:20 AM 
laptop 20210087[Edit Inv]
doc 20210362[Edit Inv]
mon 20210138[Edit Inv]
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