Service Request Ticket

Service Request Information

CONTACT	Name	Nerz, Andrew	Date	Jan 05, 2022 01:56 PM
	Department	Natural Science Division	Phone	89709
	Location		Email	nerza@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20180228 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	76C3HQ2	Description	Dell OptiPlex 7050 SFF desktop, i7-7700(3.6GHz QC)
	Serial No.	76C3HQ2	Location	under tech desk - waiting for wipe
	CPU	Intel Core i7-7700 (QC/8MB/8T/3.6GHz/65W)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938;
	Wired NIC	54:BF:64:79:AF:17

TECHS	Submitted by	Sam Sevugan	Contact	ssevugan20@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	Jan 10, 2022 01:45 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Camuso	Jan 10, 2022 01:45 PM	Task reassigned to Nathan Camuso.	Add Attachment
Nathan Camuso	Jan 10, 2022 01:45 PM	I kicked it on and off and made sure he could log in	Add Attachment
Jennie Yang	Jan 10, 2022 01:07 PM	"I have availability on Tuesday from 10 - 11:50 and Wednesday from 12 - 1." Updated availability.	Add Attachment
Sam Sevugan	Jan 05, 2022 01:56 PM	**This is an email** Hello, I'll be available tomorrow from 10 - 11:50, and not at all on Friday unfortunately. -Andrew	Add Attachment
Sam Sevugan	Jan 05, 2022 01:56 PM	**This is an email** Hello, My name is Andrew Nerz, and my office is in Maaske Hall #303. My computer gives me the error message, "the trust relationship between this workstation and the primary domain failed" when I go to log in. This has happened before last term (I'm on a loaner computer since my older one was so slow, 20180228). Thank you for your assistance, -Andrew	Add Attachment