Service Request Ticket - # 78564

Service Request Information

CONTACT Name Witwer, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 06, 2022 08:28 AM
Department Business/Economics Division Phone 88421
Location Email witwerk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20210113[Edit Inv] (opens in a new window) Bldg/Room ITC 013
Service Tag FRHL1J3 Description Dell Latitude 5420 with Dell Pro Briefcase
Serial No. FRHL1J3 Location GFA pool

CPU 11th Generation Intel Core i5-1135G7 (4core)


OS Unknown Software

Wired NIC A0:29:19:04:C2:53


Wireless NIC F4:7B:09:29:EF:F5


Bluetooth NIC F4:7B:09:29:EF:F9

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact ahodge17@wou.edu 88925

Tracking

Entered by Date Memo
Alice Hodge
Email

Public
Entered by Date Memo
Alice Hodge Feb 03, 2022 12:34 PM 
Status changed from (7) Waiting for Contact to (5) Completed
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Alice Hodge Feb 03, 2022 12:34 PM 
delivered and installed today!
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Alice Hodge Feb 01, 2022 04:08 PM 
Task reassigned to Alice Hodge.
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Alice Hodge Feb 01, 2022 04:06 PM 
doesn't need any software, but might need help with backing up files to network drives.
asked for availability, will update once i hear back.
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Alice Hodge Jan 21, 2022 04:27 PM 
Status changed from (1) Pending to (7) Waiting for Contact
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Alice Hodge Jan 21, 2022 04:27 PM 
contacted to ask if they need any addl software!

otherwise ready for delivery :)
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Joanie Kinnaman Jan 10, 2022 10:39 AM 
inv#2021-0388
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Alix Karkanen Jan 06, 2022 08:28 AM 
laptop 20210113[Edit Inv]
mon 20210124[Edit Inv]
doc 20210340[Edit Inv]
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