Service Request Ticket - # 78574

Service Request Information

CONTACT Name Boyson, Tracy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 07, 2022 08:36 AM
Department Behavioral Sciences Division Phone 8987
Location Email boysont@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160555[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag HRY4ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HRY4ND2 Location Storage

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D2:F9:E3

TECHS Submitted by Elliot Purl Contact epurl19@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Jan 07, 2022 11:05 AM 
Status changed from (1) Pending to (5) Completed
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Justin Cope Jan 07, 2022 11:05 AM 
put in a nvme to fix the hard drive not being found
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Nathan Sauer Jan 07, 2022 08:53 AM 
Task reassigned to Justin Cope.
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Elliot Purl Jan 07, 2022 08:36 AM 
****This is an email****
Location ITC 311, WOU #20160555[Edit Inv]
Computer is beeping and has this message -the 
volumn will not turn off or  down now.
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663265064.jpg