Service Request Ticket - # 78593

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2022 09:23 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
A/V equipment Edit WOU # 20170920[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag Description Crestron Control System/video system #DMPS3-300-C
Serial No. 1842JB409534 Location Columbia Room AV upgrade
TECHS Submitted by Nathan Sauer Contact sauern@wou.edu 88960
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Jan 11, 2022 09:25 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Nathan Sauer Jan 11, 2022 09:25 AM 
It died. RMA # 6856974 from Crestron. Advanced 
replacement. Installed the new DMPS on 1/11/21 and 
changed the serial number in inventory.
 Add Attachment