Service Request Ticket - # 78600

Service Request Information

CONTACT Name Worthing, Shelby   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 11, 2022 02:26 PM
Department Student Engagement Phone 88655
Location Email worthings@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20170503[Edit Inv] (opens in a new window) Bldg/Room WUC Info Desk
Service Tag Description Xerox VersaLink B400/DN Monochrome Laser Printer
Serial No. 6HB013618 Location replacement printer for ZIPPY

Model B400/DN Hostname uc-zippy
Notes 47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for workteams of 3 to 15 users -Memory 2GB standard; On P0106183/CDWG: Xerox 550-Sheet Tray #497K13620; IP ADDRESS: Ink/Toner Refill

Wired NIC 9C:93:4E:6A:B0:1B

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Feb 07, 2022 03:28 PM 
Task reassigned to Nathan Camuso.
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Nathan Camuso Feb 07, 2022 03:28 PM 
Status changed from (1) Pending to (5) Completed
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Lourdes Salazar Jan 31, 2022 10:37 AM 
is this completed?
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Nathan Camuso Jan 12, 2022 09:43 AM 
Printer works fine for normal print jobs, just not 
from banner.  Seems like a banner issue
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Lourdes Salazar Jan 11, 2022 02:26 PM 
Shelby runs banner report and then goes to print the report but it doesnt print. Wou-zippy
 available whenever
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