Service Request Ticket - # 78615

Service Request Information

CONTACT Name Tankersley, Daniel   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2022 09:26 AM
Department Creative Arts Phone 89658
Location Email tankersley@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150058[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Apple iMac 27-inch #Z0QW
Serial No. D25Q707VFY13 Location PDR

CPU Intel Core i5(3.3GHz Quad-core)


OS MAC OS X 10.10 (Yosemite) Software Office for MAC from VISA2015004715

Wired NIC 98:5A:EB:E4:63:F9


Wireless NIC AC:29:3A:9F:C1:35


Bluetooth NIC AC:29:3A:9F:C1:36

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Jan 13, 2022 12:53 PM 
Task reassigned to Justin Cope.
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Justin Cope Jan 13, 2022 12:53 PM 
Task reassigned to Justin Cope.
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Justin Cope Jan 13, 2022 12:53 PM 
gave zoom screen sharing permissions on all the 
computers in the class room.
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Lourdes Salazar Jan 13, 2022 09:26 AM 
****This is an email****
Hello,

I had a student using computer #20150058[Edit Inv] in ITC 103 yesterday who was blocked from screen sharing in Zoom by admin-only system preferences settings. A few other students on different computers in the same room did not have the same issue. Could you please enable Zoom screen sharing on that computer, and if possible, check to see if any other computers in the room have the same issue? Thank you!

Daniel
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