Service Request Ticket - # 78623

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 13, 2022 05:04 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Thin Client Edit WOU # 20190814[Edit Inv] (opens in a new window) Bldg/Room WUC 111
Service Tag 33NZG03 Description Dell Wyse 5030 PCoiP Zero Client 32MB (256Mb)FLASH
Serial No. 33NZG03 Location WUC111 Lab replacement

CPU Unknown


OS Unknown Software Microsoft VDA subscription from UCS2019010278, VMWare Academic Horizon Enterprise and SSA licensing from previous TC these are replacing;

Wired NIC E4:54:E8:35:D2:A5

TECHS Submitted by Alice Hodge Contact ahodge17@wou.edu 88925
Primary Technician Contact laronson20@wou.edu 88925

Tracking

Entered by Date Memo
Lauryn Aronson
Email

Public
Entered by Date Memo
Lauryn Aronson Jan 19, 2022 09:01 AM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Jan 19, 2022 09:01 AM 
replaced keyboard.
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Lauryn Aronson Jan 19, 2022 08:36 AM 
Task reassigned to Lauryn Aronson.
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Alice Hodge Jan 13, 2022 05:04 PM 
VDI station 20190814[Edit Inv] in the WUC computer lab has a bad keyboard that needs to be replaced; 
monitor is 20090093[Edit Inv] and it's right behind the WUC-Lab printer on the left if you have trouble finding it!
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