Service Request Ticket - # 78628

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 14, 2022 12:41 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171253[Edit Inv] (opens in a new window) Bldg/Room WUC 120
Service Tag J177RP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. J177RP2 Location Outbox

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:4B:F9:F3

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Feb 07, 2022 01:02 PM 
Status changed from (1) Pending to (5) Completed
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Lauryn Aronson Feb 07, 2022 09:44 AM 
Task reassigned to Justin Cope.
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Justin Cope Jan 18, 2022 03:36 PM 
When I was down there I wasn't able to even get 
adobe to load. I swapped out the hard drives with 
nvmes and adobe cc was working for me so it might 
now work for her?
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Lourdes Salazar Jan 14, 2022 12:41 PM 
9712874032 Olivia hidds 
Adobe CC not licensed correctly. located non-tradition student lounge, basement of wuc. WUC 120
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