Service Request Ticket

Service Request Information

CONTACT	Name	Caceda, Carmen	Date	Jan 19, 2022 11:39 AM
	Department	College of Education	Phone	88409
	Location		Email	cacedac@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210408 (opens in a new window)	Bldg/Room	RWEC 230
	Service Tag		Description	Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
	Serial No.	SFVFGNEW1Q05N	Location	Carmen Caceda
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	3C:06:30:4D:9D:BD
	Bluetooth NIC	3C:06:30:59:5D:E7

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Joanie Kinnaman	Feb 15, 2022 11:15 AM	inv#2021-0453	Add Attachment
Oneil Miguel	Feb 03, 2022 04:16 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Oneil Miguel	Feb 03, 2022 04:16 PM	Setup Complete.	Add Attachment
Nathan Camuso	Feb 02, 2022 11:22 AM	Finished imaging and installed software	Add Attachment
Nathan Camuso	Feb 02, 2022 10:51 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Monica Valencia	Feb 01, 2022 11:51 AM	Still needs to be moved in AD	Add Attachment
Nathan Camuso	Jan 31, 2022 04:08 PM	Sent email asking about software and printers	Add Attachment
Nathan Camuso	Jan 31, 2022 12:26 PM	Task reassigned to Nathan Camuso.	Add Attachment
Alix Karkanen	Jan 19, 2022 11:39 AM	laptop 20210408 mon 20210974 doc 20210422	Add Attachment