Service Request Ticket - # 78648

Service Request Information

CONTACT Name Hopkins, Gareth   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 19, 2022 03:06 PM
Department Natural Science Division Phone 89395
Location Email hopkinsg@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20160312[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3MS6892 Description Dell UltraSharp 27 InfinityEdge Monitor #U2717D
Serial No. 3MS6892 Location PDR 2023 Giveaway
TECHS Submitted by Sam Sevugan Contact ssevugan20@wou.edu 88925
Primary Technician Contact jcope20@wou.edu 88412

Tracking

Entered by Date Memo
Justin Cope
Email

Public
Entered by Date Memo
Justin Cope Jan 21, 2022 10:46 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Justin Cope Jan 21, 2022 10:46 AM 
swapped out the monitor for #20210546[Edit Inv] which is one 
of the new ones that are replacing all the old 
monitors in that room.
Add Attachment
Justin Cope Jan 20, 2022 04:24 PM 
Task reassigned to Justin Cope.
 Add Attachment
Justin Cope Jan 20, 2022 03:12 PM 
Monitor working fine. It does have some 
lines down the monitor but its still 
usable till we could oder a new one
 Add Attachment
Sam Sevugan Jan 19, 2022 03:06 PM 
****This is an email****
Add Attachment
Sam Sevugan Jan 19, 2022 03:06 PM 
Dear UCS,

It appears that one of the Dell Monitors in NS216 
is broken. It has a big vertical line down it when 
on the login screen and then just goes black after 
logging in.

The monitor in question is numbered 20160312[Edit Inv].

Thanks,

Gareth
_____________
 Add Attachment