Service Request Ticket - # 78657

Service Request Information

CONTACT Name Schmidt, Katherine   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 20, 2022 10:01 AM
Department Writing Center Phone 88234
Location Email schmidtk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131021[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR20PF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:CD:D4:CC


Wireless NIC 88:63:DF:8C:12:19


Bluetooth NIC 88:63:DF:8C:12:1A

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ahodge17@wou.edu 88925

Tracking

Entered by Date Memo
Alice Hodge
Email

Public
Entered by Date Memo
Alice Hodge Jan 20, 2022 02:32 PM 
Status changed from (1) Pending to (5) Completed
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Alice Hodge Jan 20, 2022 02:32 PM 
Task reassigned to Alice Hodge.
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Alice Hodge Jan 20, 2022 02:32 PM 
justin and i stopped by and connected monitor 20200515[Edit Inv] directly to the iMac 20131021[Edit Inv] today!

20131021[Edit Inv] previously at the writing center front desk but seems to have been moved to Katherine's office,
so updated the inv accordingly; new front desk iMac is loaner 20130100[Edit Inv]

for future ref; she might want to use her caldigit TS3 plus dock w/ iMac, told her she needs a thunderbolt 2 to 3 adapter for it in that case!

closing ticket :)
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Lourdes Salazar Jan 20, 2022 10:01 AM 
****This is an email****
Thank you so much! I teach between 12-2, but my office will remain open since my office is in the Writing Center, and we have staff here who can point them in the right direction. :)
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Lourdes Salazar Jan 20, 2022 10:01 AM 
****This is an email****
Hello!

I am hoping that a tech is able to come to my office to connect my second screen to my main MAC. I have both screens here. My office is in APSC 301, and I am on campus on TR and most Fridays.

Thank you! Katherine
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