Service Request Ticket

Service Request Information

CONTACT	Name	Erckenbrack, Leticia	Date	Jan 26, 2022 12:22 PM
	Department	Student Enrichment Program	Phone	88032
	Location		Email	erckenbl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20210410 (opens in a new window)	Bldg/Room	ITC
	Service Tag		Description	Apple MacBook Pro, 13-inch M1 Chip with 8-core CPU, Space Gray #Z11B
	Serial No.	SFVFGP098Q05N	Location	Charles Anderson
	CPU	Intel Core i9 8core(2.3GHz, 16MB L3 cache)
	OS	Unknown	Software
	Wireless NIC	3C:06:30:5A:5E:6D
	Bluetooth NIC	3C:06:30:52:58:97

TECHS	Submitted by	Alix Karkanen	Contact	akarkanen17@wou.edu	88925
	Primary Technician		Contact	ncamuso20@wou.edu	88925

Entered by	Date	Memo
Nathan Camuso			Email Public
Entered by	Date	Memo
Nathan Camuso	Feb 28, 2022 04:16 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Nathan Camuso	Feb 28, 2022 03:38 PM	Delivered and printers set up	Add Attachment
Monica Valencia	Feb 28, 2022 03:16 PM	Task reassigned to Nathan Camuso.	Add Attachment
Joanie Kinnaman	Feb 15, 2022 03:35 PM	inv#3032-0459	Add Attachment
Joanie Kinnaman	Feb 15, 2022 01:30 PM	100% GFA funded	Add Attachment
Oneil Miguel	Feb 01, 2022 11:56 AM	Macbook has been imaged. Not moved in AD yet.	Add Attachment
Alix Karkanen	Jan 26, 2022 12:22 PM	laptop 20210410 doc 20210421 mon 20200774	Add Attachment