Service Request Ticket

Service Request Information

CONTACT	Name	Jones, Crystal	Date	Jan 27, 2022 03:49 PM
	Department	Business Services	Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

peripheral	Edit WOU #	20170213 (opens in a new window)	Bldg/Room	ITC 008
	Service Tag	9B4GMK2	Description	Dell Business Dock-WD15 with 180W adapter #9VHJ7
	Serial No.	9B4GMK2	Location	Loaner Shelf

TECHS	Submitted by	Alice Hodge	Contact	ahodge17@wou.edu	88925
	Primary Technician		Contact	ahodge17@wou.edu	88925

Entered by	Date	Memo
Alice Hodge			Email Public
Entered by	Date	Memo
Alice Hodge	Feb 08, 2022 04:29 PM	Status changed from (6) Ready to Deliver to (5) Completed	Add Attachment
Alice Hodge	Feb 08, 2022 04:29 PM	stopped by today and: + swapped 20200910 back in + picked up 20170213 inventory and loaners-n-checkouts have been updated as well, closing the ticket!	Add Attachment
Alice Hodge	Feb 07, 2022 11:11 AM	Status changed from (1) Pending to (6) Ready to Deliver	Add Attachment
Alice Hodge	Feb 07, 2022 11:11 AM	troubleshooted and dock is working now, 20200910 is ready to be returned and i reached out to crystal to schedule a time :) will pick up the loaner and update everything accordingly at that time.	Add Attachment
Alice Hodge	Jan 27, 2022 03:53 PM	Was Inventory updated: Yes	Add Attachment Public
Alice Hodge	Jan 27, 2022 03:53 PM	Was this added to Loaners-n-Checkouts app: Yes	Add Attachment Public
Alice Hodge	Jan 27, 2022 03:49 PM	loaner dock 20170213 while i troubleshoot the dock for 20200910	Add Attachment