Service Request Ticket

Service Request Information

CONTACT	Name	Tilgner, Ann	Date	Jan 28, 2022 10:27 AM
	Department	Teacher Prep Student Support Services	Phone	88575
	Location		Email	tilgnera@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20210249 (opens in a new window)	Bldg/Room	SSC 126
	Service Tag		Description	Xerox WorkCentre 6515/DN Color Duplex Network Laser Printer - Multifunction
	Serial No.	5AV337074	Location	Roseanna Garcia
	Model	6515DN	Hostname	tpsss-pencils
	Notes	Print, Scan, Copy, Fax; Print Res: 1200x2400 dpi, Print Speed: 30 ppm (Simplex), Optical Scan Res: 600x600 dpi; Max Doc Size: 8.5x14in, Duplex Printing; 50-Sheet Single-Pass Duplex ADF; 250-Sheet Input & 50-Sheet Bypass Trays; Color Touchscreen; Easy-Access USB Port; Recommended Monthly Print Volume: Up to 3,000 pages; USB 3.0 and Ethernet Connectivity	Ink/Toner Refill	106R03473 Standard Capacity Cyan Print Cartridge, 106R03474 Standard Capacity Magenta Print Cartridge, 106R03475 Standard Capacity Yellow Print Cartridge, 106R03476 &Standard Capacity Black Print Cartridge;
	Wired NIC	9C:93:4E:DD:50:AD

TECHS	Submitted by	Monica Valencia	Contact	valenciam@wou.edu
	Primary Technician		Contact	valenciam@wou.edu

Entered by	Date	Memo
Monica Valencia			Email Public
Entered by	Date	Memo
Monica Valencia	Feb 02, 2022 10:15 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Monica Valencia	Feb 02, 2022 10:15 AM	Activated the port to where they wanted it moved. Moved the printer and test printed from Jen's computer and the Resource center room.	Add Attachment
Monica Valencia	Jan 28, 2022 10:27 AM	Email We are planning to move it to the other side of the office this weekend so that it will be sitting right next to the other one that the Dean's office used. So, I imagine it will be plugged in at a different port.	Add Attachment