Service Request Ticket - # 78709

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2022 08:09 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130903[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43S9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43S9V12 Location PDR

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A5:B6:82

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ahodge17@wou.edu 88925

Tracking

Entered by Date Memo
Alice Hodge
Email

Public
Entered by Date Memo
Alice Hodge Jan 31, 2022 09:20 AM 
Status changed from (1) Pending to (5) Completed
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Alice Hodge Jan 31, 2022 09:20 AM 
resolved!

was a pop up issue, also set the home page to go straight clocking in for wuc/slc dept.

wondering a little if it should be moved off internet explorer though hahah, 
but didn't want to mess with it since its a specialized timeclock pc though.
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Lauryn Aronson Jan 31, 2022 09:07 AM 
Task reassigned to Alice Hodge.
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Lourdes Salazar Jan 31, 2022 08:09 AM 
When students enter in v number and select clock in and it is not loading. Located in the WUC behind information desk.
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