Service Request Ticket - # 78715

Service Request Information

CONTACT Name Blatner, Chelsee   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Jan 31, 2022 10:30 AM
Department Student Engagement Phone 88647
Location Email blatnerc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20180013[Edit Inv] (opens in a new window) Bldg/Room WUC
Service Tag 9M85QQ2 Description Dell Latitude 5490, i5-8250U, 1.6GHZ quad core
Serial No. 9M85QQ2 Location Info Desk-For General use in WUC Conference Rooms

CPU Unknown


OS Unknown Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2018007938;

Wired NIC E4:B9:7A:03:7C:DA


Wireless NIC 3C:6A:A7:76:38:6F

TECHS Submitted by Lourdes Salazar Contact lsalazar19@wou.edu 88925
Primary Technician Contact ncamuso20@wou.edu 88925

Tracking

Entered by Date Memo
Nathan Camuso
Email

Public
Entered by Date Memo
Nathan Camuso Feb 04, 2022 08:37 AM 
Status changed from (6) Ready to Deliver to (5) Completed
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Nathan Camuso Feb 04, 2022 08:37 AM 
Task reassigned to Nathan Camuso.
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Nathan Camuso Jan 31, 2022 03:25 PM 
Status changed from (1) Pending to (6) Ready to Deliver
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Nathan Camuso Jan 31, 2022 03:25 PM 
Put it in outbox
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Nathan Camuso Jan 31, 2022 03:25 PM 
It had several critical updates.  I updated it and 
it seems to be running fine.
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Lauryn Aronson Jan 31, 2022 11:28 AM 
Priority changed from (3) Priority to (2) High Priority.
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Lourdes Salazar Jan 31, 2022 10:44 AM 
in the inbox
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Lourdes Salazar Jan 31, 2022 10:30 AM 
Chelsee brought in computer hoping it can fixed and working properly. Every time it is opened up there is error messages and students have to hard restart it to get it to work. 

They need this back by February 4th for an event in the pacific room.
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